FAQs

Why Book With GoGhoom.com

GoGhoom.com is Pakistan's #1 travel booking portal. GoGhoom.com has the largest inventory of travel products and information in Pakistan, at the lowest prices anywhere online! Furthermore you can search compare and read consumer reviews & experiences in the largest resource of its kind. We have partnered with the most reputable & largest companies to give our customers the best possible experience. The company focuses on the South Asian market by integrating the best in local payment systems & local language help to provide the customers with the best possible experience. Moreover we aim to provide a localized & memorable experience to every single one of our travelers, no matter where you are situated in the world.
In addition to providing excellent advice via our travel & customer advisory teams, we provide very easy to use technology to help you make the best choices. You can filter any product by price, customer reviews, location, quality & type of products available. Immediately.
We try and provide the most impartial information & advice regarding all our products. In addition to which you can read consumer reviews and experiences with every single product we sell
Buying from an unknown company online can always lead to issues. GoGhoom,com Pakistan’s premier travel booking company, furthermore it is your company as much as ours. We make sure every customer feels like part of the company. We understand a business or pleasure trip is something that should make the journey as pleasurable and easy for our customers as possible. We provide you with unrivalled booking facilities. We provide the best advice about your destination and customer service about your purchases immediately We provide safe & secure payment mechanisms backed with world class technology Rest assured your concerns are our concerns and we try the best to alleviate any problems in your booking or travel process.

Registration & Booking

It takes you less than a minute to register with us. Just type in your name & other particulars and your ready to go! Alternatively you can just log in with your Facebook Account & provide any other details at time of purchase Register to receive the latest information, additional features & hottest travel deals. Furthermore we use the same registration procedure for your booking process
You can view all the GoGhoom.com products and information without registering, you can even talk to us regarding your travel plans. But if you are purchasing any product you will need to complete our simple registration procedure upon checkout The registration procedure gives you access to your personalised dashboard with all your travel arrangements and additional advice on one easy to use panel. Moreover registration will give you easy accessibility to our customer service team & information about our latest products and best deals. So even if you do not want to purchase anything right now, just register with us to avail all the above for free!
Yes, we have a physical presence in the UK, UAE & Pakistan. Moreover we are establishing fully staffed outlets at all major cities across Pakistan. If you do not want to purchase online or are having any issues just call our helpline and we can arrange a booking for you. Furthermore we can also arrange for payments to be made at our physical addresses! Just call us for more information.
Yes, we encourage any last minute booking provided you can instantly pay via our multiple payment methods. Furthermore we can provide you the best price for any travel service you wish to avail.
We try and state as much information as possible about all our products. If there are any pending question or thoughts in your mind just contact us via any one of the numerous methods we have provided.

Pricing & Payments

Depending on the country you are situated in we provide a number of payment options to make purchasing on GoGhoom as easy as possible:
Cash Pickup - Pakistan Only (Within Lahore, Karachi Islamabad, Faisalabad, Rawalpindi, Peshawar and Sialkot) – Our trusted riders will pick up cash in these cities from your office or home address Cash Pickup – By courier company all over Pakistan – if you are situated in any city or area in Pakistan (besides Lahore, Karachi & Islamabad) our partner courier companies will collect cash from your stated address. Note only bookings 72 hours in advance of booking date
Credit/Debit Card – Worldwide – Just visit our website & pay via our secure procedure in association with visa & mastercard Paypal – Worldwide – Just pay via our official Paypal address in a safe & secure environment
Bank/ATM Transfer – Globally - Just transfer money to our official bank account in a safe & secure environment
Western Union – Globally - This is an expensive option we do not necessarily recommend this to our customers, but the option is available if required. Just contact us for further details
Mobile Money/Wallet – Pakistan Only – Easy Paisa – Visit any of the mentioned distributors to deposit money directly to us
Bookings are not confirmed until the funds reach the GoGhoom team, this is to stop any fraudulent or unnecessary bookings
Wherever you are in the world we provide you the prices in your local currency so you have an exact idea how much you are paying. Our base rates are however in US Dollars or Pakistani Rupees. You may change your default currency throughout the website from the top bar.
You can save an estimated 15-65% on all your travel bookings. In many cases our exclusively agreed rates are sometimes more than half the price you will find anywhere online.
In our price promise we GUARANTEE to match any other price, if you find a cheaper price anywhere else online!! Just call us or send us an email if you see a cheaper price with reference to the website or offline travel agent and we will refund the difference!!
Yes, All provincial & federal taxes are included in the price that is stated on the website. We include the taxes to make the process as simple & transparent as possible.
Sure, we arrange large corporate & private events & booking on a regular basis. Just contact the GoGhoom team and we will try our best to accommodate your needs at the required price, location or service providers. Moreover as our price promise states we try and provide the lowest possible rates in the industry Guaranteed!

Contacting Us

We aim to provide the best possible customer service to our clientele. Multi language support through the widest range of mediums is provided.
Please visit the Contact Us page for further details.
Yes, we have physical presence in UK, UAE & Pakistan. Moreover we are establishing fully staffed outlets at all major airports across Pakistan. If you do not want to purchase online or are having any issues just call our helpline and we can arrange a booking for you. Furthermore we can also arrange for payments to be made at our physical addresses! Just call us for more information.

Cancellations & Refunds

If you change your mind regarding your travel plans, our team will aid you as much as possible. The policies for individual hotel, accommodations, flights, tours & car rental companies are quite varied. You can check cancellation & refund policies before confirming your booking with every single product in our itinerary. Just call us up for further help.

Partnerships / Affiliations

If you are an airline, hotel operator, car rental company, private accommodation provider, tour operator or associated with the travel industry in any way, just give our business team a call.
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Yes. We will provide you with your own access panel and reporting features & set up credit limits for you. Not only that you can also earn competitive commission on any sales you make!
Yes, we provide the best & largest range of products at the lowest rates for your business. Our existing clientele include multiple conglomerates and smaller business who are extremely happy to deal with one company for all their travel needs, & that too at the best prices!

Policies / T&C

If you want to know more about the ins-and-outs of booking at GoGhoom, just click on one of the following links GoGhoom Terms and Conditions - GoGhoom Privacy Policy